We will always do our best to accurately describe each item. If you receive an item and feel it has been misrepresented, please contact us as quickly as possible for resolution! If you are unhappy, we're unhappy. If there is no other resolution, you can bet we'll refund your money! All of it - there are no "restock fees" or any of those types of extra charges at Auntie Ems! Please ask any questions prior to buying! If you'd like to see additional photos, let us know and we'll be happy to send them along. We're not experts by any means and if we've left off something that you feel is important, please do not hesitate to ask - or even correct us if we're wrong! At the end of the day, we both want the same thing - to be pleased with our transaction!
SHIPPING INFO: We do charge a small $1 handling fee to each package we send out to help cover costs for things such as tape, packing peanuts, bubble wrap, etc.
PAYMENT: Paypal is preferred and I will also accept personal checks, cashier's checks, money orders and Google Checkout. Please note that if you choose to pay by personal check, the item will be held until your check has cleared our bank account. Once your check has cleared the bank account, then the item will be shipped. This could delay shipment of your item by as many as 10 days!